Shipping policy

Thank you for shopping at Enigma Powers! We are committed to delivering your order accurately, securely, and on time. Please review our shipping policy below:

**1. Processing Time:**

   - Orders are typically processed and shipped within 1-2 business days after payment is verified, excluding weekends and holidays.

   - During peak seasons or promotional periods, processing times may be slightly longer. Any delays will be communicated promptly.

**2. Shipping Methods and Rates:**

   - We offer several shipping options depending on your location and the weight of your order.

   - Shipping rates are calculated at checkout based on the chosen shipping method and destination.

**3. Domestic Shipping (within India):**

   - Standard Shipping: Estimated delivery within 5-9 business days.

   - Expedited Shipping: Estimated delivery within 3-5 business days.

**4. International Shipping:**

   - We currently ship to select international destinations. Shipping options and rates will be displayed at checkout based on your location.

   - Please note that international shipments may be subject to customs duties, taxes, or other fees imposed by your country's customs regulations. These charges are not included in the shipping fee and are the responsibility of the recipient.

**5. Order Tracking:**

   - Once your order has shipped, you will receive a confirmation email with tracking information. You can also track your order directly on our website using the provided tracking number.

**6. Shipping Restrictions:**

   - We regret that we are unable to ship to PO boxes. Please provide a physical address for delivery.

   - Some items may have specific shipping restrictions due to size, weight, or other considerations. Any such restrictions will be noted on the product page.

**7. Order Status and Support:**

   - You can check the status of your order and contact our customer support team for any assistance regarding shipping or delivery.

**8. Delivery Issues:**

   - In the event of non-delivery, delayed delivery, or lost packages, please contact us immediately. We will work with our shipping partners to resolve the issue promptly.

**9. Holiday Shipping:**

   - During peak holiday seasons, please place your orders early to ensure timely delivery. Delays may occur due to increased shipping volumes beyond our control.

**10. Returns Due to Shipping Issues:**

   - If your order arrives damaged or if there are any discrepancies, please notify us within 1 day of delivery. 

**11. Contact Us:**

   - If you have any questions about our shipping policy or need further assistance, please contact our customer service team at enigmapowerscare@gmail.com or WhatsApp 6900661188

**Note:** This shipping policy is subject to change without prior notice. Please refer to this page for the most current information regarding shipping terms and conditions.

Thank you for choosing Enigma Powers. We appreciate your business!